Blog

Analysis and commentary on the shift to agent-mediated commerce.

May 11, 2026

The New York Times, the Washington Post, and 27 Other Publishers Just Picked a Side in Agentic Commerce

Nearly every major news publisher in the English-speaking world lined up behind Amazon in a case about whether AI agents can shop on platforms. The hearing is Thursday. The precedent applies to every agent and every platform.

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May 8, 2026

Amazon Just Told You Its Agentic Commerce Strategy. It Was in a Job Posting.

Amazon posted a job for a 40-person team building APIs for third-party AI agents. Read it alongside Bedrock AgentCore, Visa, Coinbase, Rufus ads, and the Perplexity injunction — and a three-layer strategy comes into focus. Defend the garden. Monetize the surface. Own the plumbing.

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May 3, 2026

There Is No Google Analytics for AI Shopping

You can see AI shopping traffic growing. You can’t prove your optimization is why your brand is in it. The measurement is partial, the case studies are vendor-funded, and the causal link doesn’t exist yet. Here’s why you should invest anyway.

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April 27, 2026

10 Things You Can Do This Week to Show Up When an AI Agent Shops Your Category

Shopify published an executive guide to agentic commerce. Here’s what matters most — compressed into ten things you can do this week, not a three-phase roadmap you’ll never start.

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April 27, 2026

Everyone Joined UCP. Nobody Shipped Anything.

Amazon, Meta, Microsoft, Salesforce, and Stripe joined the UCP Tech Council. The headlines wrote themselves. But five people joining a standards committee isn’t convergence — it’s positioning. Here’s what each company is actually protecting.

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April 21, 2026

Apple Doesn't Need a Shopping Agent

Tim Cook is out. A hardware engineer is in. Apple might win agentic commerce by never building a shopping agent — just by owning the device every agent runs on.

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April 20, 2026

3x Worse, 1.5x Better: The Only Two Numbers That Matter in AI Shopping Right Now

Walmart’s ChatGPT checkout converted 3x worse than Walmart.com. Criteo found LLM referral traffic converts 1.5x better. Read those two numbers together and the architecture question answers itself.

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April 16, 2026

Shopping Online Feels Like 2019. Everything Else Already Moved On.

Open the site. Find the product. Pick the size. Enter shipping. Enter billing. Reset password. That flow was designed for a world where the human was the only option. There is now an alternative.

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April 12, 2026

Target Just Wrote the First Rule of Agentic Commerce. The Consumer Pays.

Target added agentic commerce liability language to their ToS on March 22. When an AI agent buys something wrong on your behalf, that’s on you. Walmart followed. Amazon hasn’t. The legal layer is being written in real time.

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April 10, 2026

The Seller Panic Over Jassy’s Letter Misses the Point Entirely

Andy Jassy’s 2025 shareholder letter doesn’t mention “sellers” once. The Amazon world is panicking. But the letter is wall-to-wall retail — it’s about infrastructure, not tenants.

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April 5, 2026

ChatGPT Just Became a Retail Media Channel. Nobody’s Ready.

ChatGPT ads hit $100M in annualized revenue in seven weeks. The ad tech stack is being built in real time. But the measurement is broken, Perplexity just walked away from ads entirely, and nobody can tell you if it works yet.

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March 30, 2026

Amazon Says Auto Buy Saves Shoppers 20%. That’s Your Margin Walking Out the Door.

Amazon’s Auto Buy lets Rufus monitor prices and purchase automatically when they hit a target. Users save 20% on average. Your promotional strategy is training agents to only buy at your lowest price.

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March 22, 2026

The Trust Fork: The Fight That Will Define Agentic Commerce

Agentic commerce is splitting into two worlds. One where agents can access any catalog and shop freely. One where Amazon controls the door. That fork will shape the next decade of commerce.

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March 16, 2026

Your Shopping Agent Is Working For Someone Else

Amazon’s Rufus, ChatGPT merchant apps, Google UCP — none of them are your agent. Every AI shopping tool in market right now works for the seller. Here’s what hasn’t been built yet.

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March 10, 2026

Perplexity Just Lost the First Real Legal Fight Over Agentic Commerce

A federal court blocked Perplexity's Comet browser from accessing Amazon accounts. The ruling splits user consent from platform authorization — and that distinction will define how every AI shopping agent operates.

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March 8, 2026

Why OpenAI Couldn't Get Anyone to Buy in ChatGPT

OpenAI pulled native checkout from ChatGPT. Twelve Shopify merchants integrated out of millions. The technology worked fine. The problem is something nobody in AI wants to talk about: habits.

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March 5, 2026

Amazon Wants to Be the Ad Engine Inside Every AI Chatbot

Amazon Publisher Services is exploring tools to power ads inside AI chatbots. The company that blocks AI bots from its marketplace wants to run the ad infrastructure behind those same bots. Here's the Block, Take, Sell framework.

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March 2, 2026

The Amazon Asymmetry Doctrine

Amazon's new Agent Policy demands transparency from every AI tool on its platform. Amazon's own agent plays by different rules. Three moves reveal a deliberate competitive strategy.

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February 23, 2026

Commerce on Every Surface — And Why That's Only Half the Problem

Meta, Reddit, Alibaba, Google, Microsoft — everyone's building a commerce surface. But surfaces are the easy part. The hard part is what's underneath.

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